Swissotel Makkah

Swissôtel Makkah a luxurious five-star hotel located in the heart of the Abraj Al Bait Complex, seamlessly blending elegant Swiss design with authentic Arabian hospitality. Swissôtel Makkah offers direct views of the Holy Kaaba, along with private entrances and dedicated elevators for quick access to Al-Masjid Al-Haram within minutes. Guests enjoy spacious, stylish rooms, 24-hour services, and restaurants serving the finest international and Arabic cuisine, ensuring an elevated spiritual experience that combines comfort, luxury, and proximity to the holiest of sites.

Location and Nearby Landmarks

Room Types at Swissôtel Makkah

• Full Kaaba View
  
  

• Partial Kaaba/Haram View
  
  

• City View
  
  

Rooms are furnished with elegant décor and equipped with a minibar, television, tea/coffee-making facilities, desk, wardrobe, ironing table, and religious amenities.

Facilities and Services

• Airport transfer service and car rental available through the concierge desk.
  
  

• Complimentary Wi-Fi throughout the hotel.
  
  

• Non-smoking rooms are available.
  
  

• 24-hour front desk and security.
  
  

• Daily luggage storage, dry cleaning, ironing, and room service.
  
  

• Direct access to Abraj Al Bait Mall, ATM, and currency exchange service.
  
  

• Facilities for guests with disabilities, wheelchair accessible.
  
  

• Additional paid services: trouser press, ironing service, dry cleaning, laundry facilities.
  
  

• Multilingual staff: Arabic, English, Hindi.
  
  

Dining Options

Nearby dining options include Al Deyafa Restaurant (250 m away), as well as other restaurants within 4–7 km, and fast-food outlets such as Smash Burger.

Hotel Policies

• Check-in: from 4:00 PM
  
  

• Check-out: before 12:00 PM
  
  

• Extra beds or baby cots are available upon request.
  
  

• Family-friendly with facilities catering to their needs.
  
  

Fees & Taxes

• Rates include local taxes and service charges, varying by season and offer. No specific deposit policy stated—please confirm when booking.
  
  

• Buffet breakfast: SAR 90 per adult / SAR 45 per child (approx.).
  
  

• Wired internet in-room: SAR 15 per hour (fees may vary).
  
  

• Fees may change and may not include taxes.
  
  

Payment & Cancellation

• Credit cards accepted, with pay-on-arrival or prepaid options depending on the offer.
  
  

• Cancellation terms vary by season, especially during Hajj and Umrah periods.
  
  

Pet Policy

• Pets are not allowed.
  
  

Hajj & Umrah Policies

• During the Hajj season, stays are only permitted for guests with official permits.
  
  

• At times, stays may be limited to Saudi nationals without a Hajj permit.
  
  

Prohibited Items

• Smoking is not allowed inside rooms or public areas.
  
  

• Parties or loud events are not permitted.
  
  

• Cooking or bringing outside food is prohibited without prior approval.
  
  

Frequently Asked Questions

Guest Reviews & Real Experiences

From real experiences:

“Swissôtel Makkah has separate access to the Haram, and it literally takes less than 5 minutes to reach. There’s no waiting for elevators either.”

Highlights: Prime location, cleanliness, and excellent service. Some guests noted slow check-in during peak times.

Final Recommendation

Swissôtel Makkah is an ideal choice for pilgrims, Umrah visitors, and families seeking luxury and an unmatched location near the Haram. For a truly unique spiritual experience, it’s recommended to book rooms with a Kaaba view. The hotel offers a perfect balance of comfort, elegance, and proximity to the holiest site, and you can book through manarat almusafir to get the best offers and professional support.