Sheraton Makkah Hotel

Sheraton Makkah Jabal Al Kaaba Hotel is a prestigious 5-star property in Makkah, blending modern design with traditional Islamic touches to provide guests with a unique experience that combines comfort and luxury. The hotel boasts partial panoramic views of the new Haram expansions and is ideally located in the elevated Jabal Al Kaaba district, offering guests easy access to Al Masjid Al Haram through an air-conditioned pedestrian bridge — especially convenient during peak seasons. Whether you are a pilgrim, performing Umrah, or visiting Makkah, Sheraton Makkah Jabal Al Kaaba ensures a well-rounded stay that balances spirituality with sophistication.

Location & Nearby Landmarks

• Address: Jabal Al Kaaba District – Makkah – Saudi Arabia.

• The hotel is just a few minutes away from Al Masjid Al Haram and King Abdullah Gate.

• How far is Sheraton Makkah Hotel from the Haram? Less than 500 meters, accessible through the pedestrian bridge.

• Close to sacred landmarks such as Zamzam Well, Makkah Museum, Assalamu Alayka Ayyuha Annabi Museum, Abraj Al Bait Towers, and Jabal Al Nour.

• Approximately 90 km from King Abdulaziz International Airport.
  
  

Rooms & Views

Sheraton Makkah Jabal Al Kaaba features 412 units including rooms, suites, and serviced apartments:

• Elegant rooms and suites overlooking either the city or the Haram expansions.
  
  

• 110 apartments with a contemporary design and Islamic décor, perfect for families and long stays.
  
  

• In-room amenities include: luxury bedding, free Wi-Fi, seating area, work desk, flat-screen TV, ironing facilities, and modern bathrooms equipped with premium toiletries, bathrobes, slippers, and hairdryers.
  
  

Facilities & Services

• Meeting rooms and event spaces.

• Celebration and wedding facilities (161 sq. ft. / 15 sq. m).

• Business center with printing services and daily newspapers.

• Wedding planning services.

• Gift shops and newsstands.

• Free Wi-Fi throughout the hotel.

• 24-hour front desk and concierge services.

• Laundry, dry cleaning, and ironing services (extra charge).

• Accessible facilities for wheelchair users.
  
  

Dining & Restaurants

Sheraton Makkah Jabal Al Kaaba offers 4 main dining options:

• Asia Restaurant: Specializes in East and South Asian cuisines such as Singaporean noodles and Indian biryani.

• Al Ferdous Restaurant: Serves a wide range of Gulf, Levantine, and international dishes.

• Club Lounge: Offers international cuisine in a family-friendly setting with both traditional and modern vibes.

• Chocolate Lounge: A relaxing spot for drinks and premium desserts.
  In-room dining is available 24/7 for guest convenience.
  
  

Stay Policies

• Check-in: From 6:00 PM

• Check-out: Until 12:00 PM

• No private parking is available.

• Extra person charges may apply.

• A valid government-issued ID and credit card are required at check-in.

• Connecting rooms are available upon request.
  
  

Fees & Taxes

• Buffet breakfast: SAR 95 per adult / SAR 47.5 per child.

• Wired internet in rooms: SAR 75 per day.

• Rates may not include taxes or service charges and are subject to seasonal changes.
  
  

Payment & Cancellation Policy

• The hotel accepts cash and credit cards.

• Cancellation and prepayment policies vary depending on the room type and booking package.
  
  

Hajj & Umrah Policies

During Hajj Season 1446H (April 29 – June 6, 2025):

• Check-in is only permitted for guests holding an official Hajj permit or an entry permit to Makkah.

• Saudi citizens are allowed to stay but must refrain from performing Umrah during this period.

• Bookings are subject to regulations by the Ministry of Hajj and Umrah.
  
  

Prohibited Items

• Smoking is not allowed in any area of the hotel.

• No cooking appliances are permitted in rooms.

• No parties or loud activities allowed.
  
  

FAQs

Guest Reviews & Experiences

Sheraton Makkah Jabal Al Kaaba has an overall rating of 8.3/10 (Very Good) based on over 4,378 reviews on Booking.com.

• Staff: 8.9 – Professional and courteous service.

• Facilities: 8.5 – Modern and comfortable amenities.

• Cleanliness: 8.8 – High hygiene standards throughout the hotel.

• Comfort: 8.8 – Cozy rooms and comfortable bedding.

• Value for Money: 7.9 – Fair pricing compared to services.

• Location: 7.8 – Close to the Haram, though some guests noted limited car access.

• Free Wi-Fi: 8.8 – Good speed and reliability.
  
  

Overall Evaluation

The hotel enjoys a very good rating on global booking platforms thanks to its proximity to the Haram and scenic views.

• Pros: Cleanliness, breakfast variety, room comfort, easy Haram access.

• Cons: No parking facilities, narrow hallways during peak seasons.
  
  

Final Recommendation

Sheraton Makkah Jabal Al Kaaba Hotel is an excellent choice for those seeking a luxurious stay close to the Holy Mosque. With remarkable views, world-class services, and a serene atmosphere, it’s ideal for pilgrims, Umrah performers, and visitors alike. For the best rates and confirmed bookings, contact Manarat Al Mosafir and secure your stay with ease.