Sofitel Shahd Al Madinah Hotel

Sofitel Shahd Al Madinah Hotel shines as an architectural masterpiece blending sophistication, comfort and distinction. A five-star hotel, it features majestic views of the Prophet’s Mosque, making it an ideal destination for guests seeking serenity and luxury simultaneously

From the moment you enter, you feel as if you’re in a world of calm opulence; its warm colors and reception service reflect professionalism and refinement



Location and Nearby Landmarks

Sofitel Shahd Al Madinah Hotel enjoys an exceptional location just a one-minute walk from the Prophet’s Mosque’s ladies’ entrance, in the heart of the pedestrian district of Al Madinah. The hotel combines spiritual ambiance and practical proximity to the city’s most prominent religious and commercial landmarks

Key nearby landmarks include:

• The Prophet’s Mosque approx. 1.2 km (about 10 minutes’ walk) away

• Al Baqi Cemetery, the first Islamic cemetery in the city, just steps from the hotel

• The Old Bazaar and Mazaya Mall, both ideal shopping destinations near the accommodation

• Mount Uhud and Quba Mosque, among the most famous historic Islamic sites in the city, reachable by car within minutes

• The Green Dome, the 99 Names of Allah Exhibition and the Madinah Museum, all visitable on foot or by a short drive

• Prince Mohammad bin Abdulaziz International Airport is approximately 20 km away, about 25 minutes by car

Rooms and Views

The hotel offers a high-end stay where modern hotel details merge with the spiritual character of its unique location overlooking the Prophet’s Mosque. From images of the hotel you can see it features elegant interior design granting rooms an atmosphere of calm and tranquility

The hotel comprises over 469 luxury rooms and suites boasting majestic views of the Haram area

Room and suite types:

• Classic Rooms: Twin or King bed, city view, deluxe bathroom with shower, bidet, bathrobe, hair dryer

• Superior Rooms: Partial view of the Haram courtyard, very large double bed, all modern amenities

• Triple Rooms: Ideal for small families, three single beds, comfortable space and city view

• Family Suites: Two bedrooms and a spacious living room, accommodates up to 5 guests  an ideal choice for families

• Presidential Suites: The most luxurious units, featuring direct views of the Haram courtyard, a lavish design combining comfort and grandeur

Room facilities:

• Independent air conditioning in all rooms

• Flat-screen TV with satellite channels

• Mini-bar, coffee & tea machine

• Bathrooms equipped with luxury toiletries and bathrobe for a comfortable stay

• Wake-up service, personal safe, daily newspapers included for hotel guests

Facilities and Services

Sofitel Shahd Al Madinah Hotel is counted among the city’s finest five-star hotels, offering a broad range of services and facilities designed to meet guests’ needs

General services and facilities:

• Free Wi-Fi throughout the hotel to ensure guests stay always connected

• 24-hour front desk with professional concierge service to meet visitors’ needs and organise their journeys

• Airport transfer services to provide a comfortable arrival and departure experience

• Private parking inside the hotel for a nominal fee

• ATM and currency exchange service to facilitate guests’ financial transactions

• Facilities for guests with disabilities ensure easy access and movement inside the hotel

• Non-smoking rooms and wide family rooms suitable for travellers with children

• A fully equipped health club featuring the latest gym equipment and dedicated relaxation areas

• A beauty salon offering skin care, hair and massage services for a full wellness experience

• Business centre and high-end meeting & conference rooms equipped with the latest sound & presentation technologies  making it ideal for business travellers and official events

Dining and Beverages

Sofitel Shahd Al Madinah Hotel presents a luxurious dining experience combining Arabic authenticity with a refined global touch, offering guests a distinguished culinary journey in elegant hotel ambiance and breathtaking views of the Prophet’s Mosque

Dining details:

Main restaurant – Arabesque:

• Cuisine: Mediterranean & international.

• Meals: Breakfast, Late breakfast, Lunch, Dinner.

• Ambience: Modern and elegant with panoramic views of the Prophet’s Mosque.

• Features: Afternoon tea and a variety of carefully prepared fresh flavours.

Café:

• Offers hot & cold beverages and exquisite desserts in a relaxing setting — ideal after a day of worship or exploring.

24-hour Room Service:

• Allows guests to enjoy their favorite meals in the privacy of their rooms while maintaining top service and complete comfort.

Dining options:

•  All dishes are halal and prepared with fresh ingredients according to the highest quality standards

Accommodation Policies

Sofitel Shahd Al Madinah Hotel places great importance on providing a comfortable and well-organised stay for its esteemed guests, through clear policies that ensure a smooth and safe experience

• Check-in: from 4:00 PM (please inform the hotel in advance of your expected arrival time).

• Check-out: until 12:00 PM.

• Children of all ages are welcome.

• Children aged 7 years and above are considered adults in this hotel.

• Additional charges may apply for extra persons, depending on hotel policy and room type.

• Guests are requested upon arrival to present a government-issued photo ID and a credit/debit card or cash deposit to cover incidental charges.

• Availability of extra beds depends on the selected room type — check occupancy details when booking the hotel.

Payment and Cancellation Policy

Sofitel Shahd Al Madinah Hotel strives to ensure a secure and reliable booking experience for all its guests, through clear and transparent payment and cancellation policies

• The name on the credit card used for booking must match the name of the staying guest.

• For reservations made via a third party, a guest may be required to complete an authorization form and provide a copy of the third party’s ID and credit card.

• It is recommended to contact the accommodation before arrival to complete any authorization or specific payment arrangement.

• The hotel accepts major credit cards (Visa, MasterCard), debit cards, and cash payments.

• The hotel reserves the right to pre-authorize a payment on your credit card prior to arrival to secure the booking.

• Cancellation and prepayment conditions vary by room type and rate of Sofitel Shahd Al Madinah Hotel.

• Please check the booking conditions for your selected stay to ensure you understand the applicable terms.

Fees and Additional Charges

Please note that some services at Sofitel Shahd Al Madinah Hotel may incur additional fees payable at use or upon arrival/departure. These fees include:

• Self-parking fee: SAR 100 per day.

• Late check-in fee applies for arrivals between midnight and 4 AM (amount may vary).

• Breakfast fee (if not included in room rate): SAR 75 per person.

• Airport transfer: SAR 200 per vehicle.
  These fees may not include taxes and may be subject to change according to hotel policy or stay period.

Prohibited Items

Sofitel Shahd Al Madinah Hotel is committed to offering a refined environment aligned with the religious and cultural values of Al Madinah. Accordingly, the hotel implements policies to ensure the comfort of all guests and respect for the sanctity of the location. These include:

• Entry to the cities of Makkah and Al Madinah is restricted to Muslims only.

• Pets are not permitted in the hotel, including service animals.

• Connecting or adjoining rooms are not available in the hotel’s accommodation facilities.

Frequently Asked Questions

Guest Reviews and Ratings

Sofitel Shahd Al Madinah Hotel achieved an excellent rating of 8.6/10 on Booking, based on more than 7,184 reviews from previous guests. The feedback emphasized the hotel’s prime location facing the Prophet’s Mosque, the cleanliness of rooms, and the friendly professional staff.

Overall rating: 8.6/10 – (based on 7,184 reviews).

Final Recommendation

Among all the hotels in Al Madinah Al Munawwarah, Sofitel Shahd Al Madinah Hotel stands out as the ideal choice if you’re seeking a luxurious stay combining proximity to the Prophet’s Mosque with refined French-style comfort. Manarat Al Musafir recommends Sofitel Shahd Al Madinah for anyone desiring a serene, elegant, high-service experience and a captivating view of the Haram — a destination not to be missed for a journey filled with tranquility and luxury.

License number: 10007643