Raffles Makkah Palace

The Raffles Makkah Palace Hotel is located directly adjacent to the Holy Mosque, where spirituality blends with unmatched royal luxury. The hotel boasts an elegant design that combines Arabic heritage with contemporary touches, offering an exceptional stay experience. Guests enjoy spacious suites with direct views of the Kaaba, along with highly competitive rates considering the premium services provided. Around-the-clock personal butler service, fine dining restaurants, a luxury spa, and a health club all ensure complete comfort for guests.

Location & Nearby Landmarks

• Address: King Abdul Aziz Endowment, 21955 Makkah, Saudi Arabia
  
  

• Located within the renowned Abraj Al-Bait Complex, the hotel provides direct access to the Holy Mosque, allowing guests quick and easy entry to the Kaaba.
  
  

• Close to prominent landmarks such as the Makkah Clock Tower, Jabal Al-Noor, Jamarat Bridge, and Jabal Thawr.
  
  

• Conveniently near the Haramain High-Speed Railway station (10–15 minutes) and King Abdulaziz International Airport in Jeddah (approx. 85 minutes by car).
  
  

Suites & Views

The hotel offers 214 luxurious suites, all elegantly designed to provide the highest levels of comfort and privacy.

• Spacious suites with direct views of the Kaaba and the Holy Mosque.
  
  

• Suites with panoramic views of the city of Makkah.
  
  

• Modern amenities with generous space suitable for families.
  
  

• 24-hour dedicated personal butler service for every suite.
  
  

Facilities & Services

Raffles Makkah Palace provides premium, fully integrated facilities, including:

• Luxury spa for men and women, overseen by international experts.
  
  

• Fully equipped health club for fitness and wellness.
  
  

• Private prayer room within the hotel.
  
  

• Private airport transfer services available on request.
  
  

• Complimentary guest parking (subject to availability).
  
  

• Customized tours to historical and religious sites in Makkah.
  
  

Dining Options

The hotel offers not just one but multiple dining experiences, providing exquisite cuisine to suit all tastes:

• Al Majlis Restaurant: International and local dishes prepared by top chefs.
  
  

• Al Qasr Restaurant: Live cooking stations with a mix of Arabic, Asian, Indian, and Moroccan dishes.
  
  

• The Creamery: A variety of premium ice creams and desserts with views of the Holy Mosque.
  
  

• Al Narjis Lounge: Elegant tea and coffee lounge for a relaxing experience.
  
  

• In-suite Dining: 24-hour service with customized menus, including options for children and special dietary needs.
  
  

Stay Policies

• Check-in: 4:00 PM – 11:30 PM
  
  

• Check-out: 12:00 PM – 12:30 PM
  
  

• Special suites available for families and guests with disabilities.
  
  

• Children of all ages are welcome, with dedicated services for younger guests.
  
  

Fees & Taxes

Additional charges and deposits may apply at the time of service, check-in, or check-out:

• Buffet breakfast: SAR 150 per adult, SAR 75 per child (approx.).
  
  

• Wired internet in-room: SAR 60 per day (rates may vary).
  
  

• Secured valet parking: SAR 200 per day.
  
  

Note: Fees and deposits may not include taxes and are subject to change.

Payment & Cancellation

• Multiple payment methods accepted, including major credit cards and bank transfers.
  
  

• Free cancellation policies vary depending on booking time and room choice; guests are advised to review booking terms before payment.
  
  

Pet Policy

• Pets are not allowed in the hotel or suites.
  
  

Hajj & Umrah Season Policies

• During Hajj season, only guests with official permits are allowed entry (except Saudi citizens). Guests are advised to check requirements prior to booking during this period.
  
  

Prohibited Items

• Smoking is not permitted in suites or rooms.
  
  

• Unauthorized cooking appliances or electrical devices are prohibited.
  
  

FAQs

• How far is Raffles Makkah Palace from the Holy Mosque?
  Just steps away, with direct access to the Kaaba courtyard.
  
  

• Is airport transfer available?
  Yes, private airport transfer is available upon request from King Abdulaziz International Airport in Jeddah.
  
  

• Is the hotel family-friendly?
  Absolutely—all units are spacious suites ideal for families, with dedicated children’s services and special menus.
  
  

• What is the hotel contact number?
  Phone: +966 12 571 7800
  
  

Guest Reviews & Experiences

Raffles Makkah Palace holds an outstanding overall rating of 9.2/10 – Excellent, based on more than 2,700 guest reviews:

• Location: 9.6/10 — Exceptional location directly beside the Holy Mosque, providing easy access to the Kaaba.
  
  

• Cleanliness: 9.5/10 — Highly praised for immaculate rooms and attention to detail.
  
  

• Staff: 9.4/10 — Professional and courteous staff delivering first-class service.
  
  

• Comfort: 9.5/10 — Spacious suites offering calm, relaxing environments with premium amenities.
  
  

• Facilities: 9.3/10 — A wide range of high-end hotel services suitable for all needs.
  
  

• Free Wi-Fi: 9.2/10 — Reliable and fast internet compared to other hotels in the area.
  
  

• Value for Money: 8.4/10 — Some guests found the prices high but justified by the luxury and service quality.
  
  

Guest Comments:

• “A royal stay in every sense, with breathtaking views of the Kaaba.”
  
  

• “The personal butler service made our experience more comfortable and private.”
  
  

• “The best hotel I’ve stayed at in Makkah—unmatched dining options and perfect location.”
  
  

Final Recommendation

Manarat Al Musafir highly recommends Raffles Makkah Palace as the ultimate choice for pilgrims, Umrah visitors, and guests seeking absolute luxury. With its exceptional location beside the Holy Mosque and royal-level services that combine privacy and comfort, the hotel guarantees an unforgettable stay worthy of the sacred experience.