Pullman Zamzam Madina Hotel

Pullman Zamzam Madina is one of the most luxurious five-star hotels in Madinah, ideally located next to Al-Masjid Al-Nabawi (the Prophet’s Mosque). The hotel blends modern luxury with a spiritual atmosphere, offering a comfortable stay for pilgrims, Umrah visitors, and families.

Location and Nearby Landmarks

• Pullman Zamzam Madina is situated on Amr Bin Al-Jamouh Street in the central area of Madinah

•  It is just a few steps away from Al-Masjid Al-Nabawi and Bab Al-Salam (the Royal Gate).

• The hotel is also close to popular markets such as the Date Market, shopping centers, and within easy reach of key religious landmarks including Quba Mosque and Qiblatain Mosque.

Room Types and Views

The hotel offers a variety of rooms and suites with different views:

• Classic rooms with city views.

• Superior and Deluxe rooms with direct or partial views of the Haram.

• Executive suites with a separate living area.

• A luxurious Royal Suite with panoramic views of Al-Masjid Al-Nabawi.

• Accessible rooms designed for guests with special needs.
  
  

Facilities and Services

• 24-hour reception and concierge service.

• Complimentary high-speed Wi-Fi.

• Fully equipped meeting rooms and business center.

• Gym and spa facilities.

• Private parking.

• On-site shops.
  
  

Dining Options

• Azalia Restaurant: International cuisine.
  
  

• Acacia Restaurant: A blend of Eastern and Western dishes.
  
  

• Al Mandara Restaurant: Elegant buffet-style dining.
  
  

• The Horizon: A unique dining experience with views.
  
  

• Atrium Lobby Café: Drinks and light snacks.
  
  

Stay Policy

• Check-in: from 6:00 PM.

• Check-out: until 12:00 PM.

• Non-smoking rooms available.
  
  

Fees and Taxes

Additional service charges or local taxes may apply depending on the season and booking type.

Payment and Cancellation Policy

• Major international credit cards are accepted.

• Cancellation policies vary by room type (flexible or non-refundable).
  
  

Pet Policy

Pets are not allowed in the hotel.

Hajj and Umrah Seasons

Early booking is required during Hajj and Ramadan seasons due to high demand, with special pricing and cancellation policies applied.

Prohibited Items

• Smoking in non-smoking rooms.

• Cooking inside rooms.

• Bringing in large amounts of outside food and beverages.
  
  

Frequently Asked Questions

Guest Reviews and Experiences

The hotel has received high ratings for its excellent location near the Haram, cleanliness, and comfortable rooms. Guests praised the friendliness and responsiveness of the staff, while some noted that prices can be higher during peak seasons.

Guest Ratings

Overall Rating: 8.4/10 – Very Good

Final Recommendation

If you are looking for a luxurious stay just steps away from Al-Masjid Al-Nabawi, Pullman Zamzam Madina is the perfect choice for pilgrims, Umrah visitors, and families, combining a prime location with top-class services.