Hotel 21

Hotel 21 is one of the standout destinations for accommodation in Makkah, combining modern comfort with a prime location near the Holy Mosque, With its serene atmosphere and comprehensive services, the hotel provides an ideal stay for pilgrims, Umrah visitors, and travelers seeking a comfortable and spiritual experience, Offering a balance between quality services and reasonable prices, Hotel 21 is considered among the best hotels in its category in Makkah.

Location & Nearby Landmarks

Hotel 21 is located in the Al-Mursalat district of Makkah, just a 10-minute drive from the Holy Mosque and the Kaaba, Guests can also easily reach key religious and tourist attractions, such as:

• Makkah Mall (1.8 km)

• Abraj Al-Bait Towers (11.4 km)

• Faqih Mosque (2.1 km)

The nearest airport is King Abdulaziz International Airport in Jeddah, located about 103 km away, making the hotel convenient for international travelers.

Rooms & Views

Hotel 21 Al Aziziyah features around 277 modernly designed rooms, fully equipped to meet guests’ needs, including:

• Free Wi-Fi

• Modern air conditioning

• Safety boxes and electric kettles

• Elegant bathrooms with showers, bidets, and complimentary toiletries

• Balconies with stunning city views in selected rooms

Dining & Beverages

At Hotel Otel 21, guests can enjoy a variety of local and international dishes, The on-site restaurant serves a daily breakfast buffet (with additional charges), Families can also find convenient dining options, while Café 21 offers a range of beverages.

Facilities & Services

• 24-hour front desk

• On-site parking available for SAR 25 per day

• Laundry and ironing services (additional fees apply)

• Safety deposit boxes at the reception

• Facilities for guests with special needs

• Non-smoking policy throughout the property

• Designated smoking area

• High hygiene and disinfection standards in line with WHO protocols

Accommodation Policies

• Check-in: From 6:00 PM

• Check-out: Until 12:00 PM

• Valid ID and a credit card or cash deposit are required upon arrival

• Non-Saudi couples must present a marriage certificate if requested

• No unregistered visitors are allowed in the rooms

• Pets are not permitted

Payment & Cancellation Policy

Hajj & Umrah Season Policies

In accordance with the official guidelines for Hajj Season 1446H (April 29 – June 6, 2025):

• Check-in is only permitted for guests with an official Hajj permit or a permit to enter Makkah.

• Saudi citizens are exempt from this requirement but are reminded not to perform Umrah during the season.

• All bookings are subject to the regulations of the Ministry of Hajj and Umrah.

Prohibited Items & Activities

• Smoking is strictly prohibited in all indoor areas

• Cooking appliances are not allowed in rooms

• Parties and loud activities are not permitted to ensure guests’ comfort

• Pets are not allowed on the property

Fees & Extras

• Breakfast buffet: SAR 25 per adult, SAR 35 per child

• Parking: SAR 25 per day

• Additional charges may apply depending on services used

Guest Reviews

Hotel 21 has achieved an overall rating of 8.4/10 (Very Good) on Booking.com, based on more than 5,968 guest reviews, Key feedback includes:

FAQs

How far is Hotel 21 from the Holy Mosque?

 The hotel is about a 10-minute drive from the Holy Mosque and the Kaaba.

Is Hotel 21 family-friendly?

 Yes, Hotel 21 Al Aziziyah offers spacious rooms and services tailored to families.

Does the hotel provide parking?

 Yes, on-site parking is available at SAR 25 per day.

Are there dining options inside the hotel?

 Yes, Hotel Otel 21 has a main restaurant serving daily breakfast buffets and various dishes.

Is Wi-Fi available?

 Yes, free Wi-Fi is provided throughout the property.

How can I contact the hotel directly?

 You can reach Hotel 21 at +966 12 5322021 for bookings and inquiries.

Final Recommendation

Manarat Al-Musafir recommends Hotel 21 as an excellent choice for your stay in Makkah, Whether you’re planning a pilgrimage, Umrah, or a family trip, Hotel 21 Al Aziziyah provides a peaceful spiritual atmosphere along with modern comforts and affordable rates, ensuring a memorable stay.