DoubleTree Jabal Omar Makah

Location and Nearby Landmarks

Key Location Highlights:

• Just a few steps away from Al-Masjid Al-Haram and the Holy Kaaba.

• Situated in the lively Jabal Omar area, close to the iconic Abraj Al Bait Towers.

• Near Zamzam Well and King Fahd Gate, making it one of the closest hotels to the Haram.

• Only 10 minutes from the Haramain High-Speed Railway Station, providing easy access to Jeddah and Madinah.

• King Abdulaziz International Airport is approximately 95 km away (about 1.5 hours by car).

• Multiple transportation options are available, including taxis, private shuttles, and public buses.

Rooms and Views

Room Types:

• Twin Guest Room with Partial Haram View: Perfect for a comfortable stay with a serene spiritual view.

• Deluxe King Room: Spacious and elegant, offering an extra touch of luxury.

• Deluxe King or Twin Room with Partial Haram View: Enjoy breathtaking views of Al-Masjid Al-Haram.

• Junior Suite: Ideal for couples or guests seeking more space and privacy.

• Family Twin Room: Designed for families, featuring four single beds and one double bed.

Room Features:

• Elegant, calming décor that provides a peaceful retreat after a day near the Haram.

• All rooms include air conditioning, a work desk, flat-screen TV, and mini-bar.

• Private bathrooms equipped with rain showers, complimentary toiletries, hairdryer, slippers, and soft bathrobes.

• Some rooms feature a kitchenette with a fridge, microwave, and dishwasher.

• Blackout curtains for complete rest and deep sleep.

• In-room safe for valuables and personal belongings.

Facilities and Services

Main Facilities:

• 24-hour room service for your comfort at any time.

• Non-smoking rooms ensuring a clean and healthy environment.

• Accessibility features for guests with special needs, including ramps and adapted showers.

• On-site parking with self-parking options (additional charges may apply).

• Free Wi-Fi throughout the hotel for fast, uninterrupted connectivity.

• Spacious family rooms to accommodate all members comfortably.

• 24-hour multilingual front desk for assistance in Arabic, English, French, and more.

• Tea and coffee makers in all rooms for a refreshing start to your day.

• Terrace with panoramic city views to relax and unwind.

• Fully equipped fitness center with modern exercise machines.

• Shared lounge area for socializing or relaxing with TV.

• Gift and souvenir shop featuring Makkah-inspired keepsakes.

• Children’s activities to make family stays enjoyable.

• Modern business center with free Wi-Fi and office facilities.

• Meeting and conference rooms covering 250 sq. ft., equipped with the latest AV technology.

• Technical and secretarial support for events and conferences.

• Concierge service to assist with tours, transportation, and local guidance.

• Laundry, dry cleaning, and ironing services for added convenience.

• Luggage storage and safe deposit boxes for secure travel.

• On-site ATM for easy financial transactions.

Dining and Beverages

Restaurants and Cafés:

• Zafaran Restaurant
  A vibrant international buffet featuring a wide selection of global dishes, perfect for breakfast, lunch, or dinner.
  With elegant family-friendly ambiance and contemporary design, Zafaran offers a breathtaking view of Makkah that adds a spiritual touch to every meal.

• Balsamci Restaurant
  An elegant venue serving a wide variety of international cuisines made from fresh ingredients. Known for its refined service and sophisticated atmosphere, ideal for families and groups.

• Fayrouz Café
  The perfect place to relax after a long day. Enjoy freshly baked pastries, gourmet coffee, and refreshing drinks in a warm and inviting setting.

Additional options include:

• 24-hour room service, allowing you to enjoy your favorite meals in privacy.

• Daily breakfast buffet offering a mix of local and international selections.

• 100% halal-certified menus, catering to all dietary needs.

Hotel Policies

Check-in and Check-out:

• Check-in: From 3:00 PM

• Check-out: Until 12:00 PM (noon)

• Early check-in or late check-out may be arranged based on availability and prior coordination with reception.

• Children of all ages are welcome.

• Up to two children under 12 years old stay free when sharing existing beds with parents.

• As per local regulations, couples must present a valid marriage certificate upon check-in.

Payment and Cancellation Policy

DoubleTree by Hilton Jabal Omar Makkah combines international luxury standards with Saudi hospitality traditions for a tranquil and secure experience.

• Payment and cancellation policies vary depending on room type, date, and selected offer.

• The hotel accepts major credit cards and may require a pre-authorization or deposit at check-in.

• Some rates include free cancellation before a specified date — check your booking terms for details.

• For group bookings (9+ rooms), different terms or additional charges may apply — contact the hotel directly for more information.

Hajj and Umrah Season Policies

In accordance with official Saudi regulations for Hajj 1446H, all Makkah hotels — including DoubleTree by Hilton Jabal Omar — follow special policies to ensure order and safety:

• Check-in is restricted between 1 Dhul-Qi’dah 1446H (April 29, 2025) and 10 Dhul-Hijjah 1446H (June 6, 2025) to guests holding an official Hajj permit or Makkah entry authorization.

• Saudi nationals are exempt but are reminded not to perform Umrah during Hajj season.

• Guests are advised to review the Ministry of Hajj and Umrah updates before booking, as regulations may change.

Prohibited Items

To ensure guest comfort and compliance with Saudi laws, DoubleTree by Hilton Jabal Omar Makkah enforces the following restrictions:

• Pets and service animals are not permitted on the property.

• Unmarried couples must provide a valid marriage certificate to share accommodation.

• Smoking is prohibited inside rooms and public indoor areas.

Frequently Asked Questions

• How far is DoubleTree by Hilton Jabal Omar from the Holy Mosque?
  Approximately 950 m (about 15 minute walk from the Haram courtyard).

• Where exactly is the hotel located?
  Located in Al-Shubaikah Jabal Omar Development, one of the closest Hilton properties to Al-Masjid Al-Haram.

• What type of breakfast is served?
  The hotel offers a diverse buffet and continental breakfast, with halal and gluten-free options.

• Is parking available?
  Yes, private on-site parking is available (charges may apply).

• Does the hotel provide shuttle service to the Haram?
  Yes, complimentary shuttle buses run regularly between the hotel and Haram gates.

• Is the hotel family-friendly?
  Absolutely. It’s one of the top-rated family hotels in Makkah, offering spacious rooms and extra beds upon request.

• Is smoking allowed?
  The hotel provides non-smoking rooms and designated outdoor smoking areas.

• Is there a bar at the hotel?
  Yes, there’s a non-alcoholic beverage bar, serving fresh juices and specialty drinks.

• What languages do the staff speak?
  Arabic, English, and French, ensuring smooth communication with all guests.

• What is the average stay duration?
  Guests typically stay for two nights on average.

• Is free cancellation available?
  Yes, depending on the booking plan, always review your reservation terms for confirmation.

Guest Ratings and Reviews

Overall Rating: 8.5/10 – (Based on 8,326 reviews).

Final Recommendation

Manarat Al Musafir highly recommends DoubleTree by Hilton Jabal Omar for both spiritual journeys and leisure visits — a hotel that exceeds expectations and leaves a lasting impression on every guest.

License Number: 10002349